CLIENTS' REVIEWS

On Yelp

  •   I had a Taj Mahal quartzite counter installed.  The counter design was complex because of the angular design.  Sal Gomez and Hugo Mejia did an EXCELLENT job with the install.  The time and attention they gave to the details was immaculate.  Sal Gomez with Marble Palace is a true master at his craft.  My counters are a work of art!  I highly recommend Sal and Hugo at Marble Palace.

    thumb Mary C.
    7/21/2023

      A big shout out to Mykalla our sales Rep , Sean our project manager. They are so amazing and made my project of putting in the counters easy brezy. The work crew was awesome,  they communicated with me the whole way. They were on top of everything and left my house cleaned.  My calls were returned immediately and communication was amazing.  The prices were exceptional.  I highly recommend them

    thumb Cathy M.
    9/26/2023

      I live about an hour from Stockton, but was able stop by in person one day to get some quotes and that was a good experience. About 6 weeks later, the new cabinets were in my kitchen and we were ready for countertops. Troy was my sales contact. He was always quick to respond via email or phone call. When the style of quartz we wanted was going to be a long wait from the manufacturer, he suggested something similar that they had in stock and it actually saved us some money. Of course, then we made changes to our plans several times like adding a waterfall edge and a cut out for a pop up outlet and he just rolled with it and made new estimates.

    My husband and dad are handy and installed the plywood that the countertops would sit on. Sean came out to make sure everything was level and get final measurements. Sal and Hugo came to install on 12/23, which was a very rainy day. They were both very courteous and professional. They were done in about 4 hours and cleaned up everything, even swept the leaves off my porch!

    Tl;dr- The countertops are gorgeous. You can't even tell where the seam is on the waterfall edge. I highly recommend Marble Palace. It was a pleasure to work with them, they did a beautiful job installing, and they were definitely the most economical choice compared to other businesses I got quotes from.

    *Countertop material in my photos is Silestone Lyra.

    thumb Sydnie S.
    12/29/2021

      I've never written a review before but after today I had to!!!  Starting with Mykalla...she was amazing, understanding what we were looking for and taking care of all the logistics.  Sean, the project manager, was there from the beginning to the end, overseeing every detail, with a smile and professionalism beyond expectation.  Sal & Hugo, our installers, were totally amazing.  The attention to detail resulted in a perfect job.  We highly recommend Marble Palace!!

    thumb Jean B.
    7/27/2023

      Marble Palace provided our countertops and installation in our kitchen.  They did a wonderful job from templating to install.  Sal Gomez, Hugo Mejia and Javier did the installation of the quartz and it looks fantastic.  They were nice and professional.  The quartz we choose had large veining.  Everything lined up even on the edges!!! Great work!!!

    thumb Tim P.
    1/31/2023

      Leo & Rey installed our counter tops and back splash yesterday and we are ecstatic. Their attention to detail was amazing, they were polite and the clean up was top notch. Highly recommended!

    thumb Chuck W.
    6/09/2022

      I had new quartz countertops installed by Marble Palace for my kitchen renovation and am highly satisfied.

    From the very jump, Marble Palace was on the ball and had great communication.

    I demo'd the old countertops myself and replaced the plywood sub-top. I called Marble Palace when I was ready for them to template and they came out in less then 5 business days. Eric was doing the measuring and was great. Super nice guy, took his time and was methodical. Chad the project manager also stopped by and he as well was super nice and gave me a breakdown of what to expect.

    5 business days later, I got a phone call that Marble Palace was ready to install and they came out the next day.

    Sal Gomez & Hugo Mejia were the installers and they did a wonderful job. What i'm really pleased (and thankful for) was they were extremely careful with their dust collection. Anytime they made cuts inside the house, they had their shop vac running to collect any dust and debris. They were also both professional and great to talk to.

    Also, let me tell you - Mykalla at Marble Palace was excellent to talk and schedule with. No frills, no games, no runaround. She was on the ball and made all the scheduling happen.

    Overall, super happy with the job they did and the fact that they were fast and did the job when they said they were going to do it was the cherry on top.

    Cheers.

    thumb Joneric E.
    2/15/2023

      We drove to Marble Palace in Stockton today from Elk Grove. Marble Palace comes highly recommended by the contractor doing our kitchen renovation. We met with Dillion today to discuss various countertop options.  Dillion was very friendly, on time, and gave us a lot of different options to look at and  information about each one. We ended up going with a gorgeous quartz countertop and can't wait to see it installed. I'll update pictures once the countertop is in. Thanks Dillion.

    thumb Fallmom O.
    5/23/2022

      I recently had countertops installed by Marble Palace, Sal and Steve did a fabulous job. Very professional and on time. Both went above and beyond to ensure the job was done right. I would highly recommend Marble Palace. They have everything you need.

    thumb Dominic G.
    8/30/2023
  •   Marble Palace was the subcontractor for the countertop installation in our kitchen remodel and they were a pleasure to work with from templating to installation.  Project manager Mark and his templater (so sorry - misplaced his name) were very informative about what the process would be moving forward, and the installation team of Leo, Ray and Amador was outstanding.  They were punctual, polite and precise, maneuvering heavy quartz slabs and undermounting a large cast iron sink with ease, but also paying close attention to all the small details that take a job from merely adequate to master level.  Really a pleasure to have craftsmen like these working in your home.  Thanks to all.

    thumb Paul M.
    6/22/2022

      Recently, we had a large kitchen remodel.  We selected Marble Palace for the job because of the outstanding work they had done for us on previous occasions.  This job involved a large, difficult, and expensive Cambria Quartz counter top installation.  There were definitely challenges along the way, but, as always, Marble Place stepped up and met each of them head on.

    I want to commend the company and Vice President of Operations, Geno Gonzales, for their demonstrated commitment to both excellence and customer satisfaction.  I especially want to recognize Project Manger Chad Lathrop and Installers Sal and Hugo.  Chad never wavered in his attention and dedication to completing this project on a timely basis and to our total satisfaction...his attention to detail and our requests and concerns was phenomenal.  Sal is simply a magician with his installation work, and Hugo was there to support him every step of the way.  We would highly recommend not only this fine company, but also Chad, Sal, and Hugo as a team that you will simply not beat anywhere.

    We have additional remodeling work planned, and Marble Palace will be our choice.  Thanks again, Geno, Chad, Sal, and Hugo for a job well done and a commitment to complete customer satisfaction that was epic and has earned our future business, as well as our confidence, trust, and respect.

    Michael and Joann H.

    thumb Michael H.
    1/13/2023

      Chad and his team worked closely with Carey Bros. Remodeling, my contractor,  to create these gorgeous, detailed granite counter tops.
    All the surfaces and edges fit the cabinets precisely, and the corners are nicely rounded to flow with the front half rounded edge.  They took great care to install and cement each piece.  These granite countertops are so
    satisfying to see, and to work on.  Due to a cabinet part delay, Chad will make a second trip to the East Bay to cement the final piece.  I highly recommend Marble Palace for their superb service, expertise and the pride they take in their work.  Thank you Marble Palace!

    thumb Lillian B.
    1/05/2022

      Marble Palace is the best place for kitchen countertops!
    From my first meeting with Troy in their showroom, to the final install today, their customer service is top notch. The project manager, Sean, stopped by during the demolition of my old countertops and today during installation to make sure everything was going smoothly.
    My installers, Reyes and Amador were amazing! They were meticulous with each piece of granite installation, making sure everything fit perfectly. Reyes and Amador answered all my questions, they were polite and professional. I plan to install bathroom countertops sometime in the future, I hope Reyes and Amador are my installers again. Great job Marble Palace!

    thumb Jackie H.
    7/20/2022

      I just had my new Silestone counter tops  installed and Sal and Hugo were my installers!  Wow they did a fantastic job paying attention to every detail!  The guys are so polite and funny too! The whole experience from picking out my stone, with the help of Troy and Dillon,  to my installation could not of been a better experience.
    I had checked around on prices and Marble Palace was by far the best price anywhere!
    I highly recommend them to anyone looking for great service and care!

    thumb Bonnie B.
    3/30/2022

      Rey and Leo just completed a counter install at our new home. Their attention to detail, customer service, and professionalism were above and beyond.

    They took extra care to redo the plywood due to a poor fit/finish of the countertop.  This required them to make a return trip two days later.

    They were always on time, respectful, easy to speak with, and very tidy.

    They could run a clinic for service providers on how to interact with customers.  I would definitely recommend them.

    Thanks again Rey & Leo

    thumb Anthony W.
    3/18/2022

      Marble Palace was chosen by the company doing our kitchen remodel.  But after our expert installation, we can personally recommend Marble Palace for your next project.  And we wouldn't hesitate to use them for our future bathroom remodel.  Not only were Sal G and Eric professional, personable, and courteous, they were punctual and worked diligently to get the job done.  This was the first time for us to have quartz countertops.  All of our questions were answered completely. Thanks to Sal G and Eric, we are very happy customers.

    thumb Jill B.
    5/26/2023

      Horrible customer service department but great installers. We bought a home built by Woodside in which Marble Palace installed all the bathrooms shower stalls and vanities.  They did a great job but during construction there were a couple of places where there were chips and Marble Palace came right out and did great repairs.  So we thought since they did a great job, we would ask for a quote to install another shower shelf in both big bathrooms.  We have left messages with customer's service department several times to get a quote for the extra shelves but no return calls. They last time I called, I asked the secretary to put me through to a supervisor but only got voice mail.  Now it's been over 3 weeks and still no call back.  I am hoping the next company we call will have better office staff and can match our marble shelves.

    Update Same Day; Maria R called me and apologized for her sales team for not getting back to me.  She promised me that they will make this right and their sales team will get back to me tomorrow. Maria was very polite, courteous and professional which is why I revised my review from one star to 5 stars.  Thank you Maria for fixing things and thank you Yelp.

    thumb Merivel T.
    11/02/2021

      These people love what they do and it shows!
    Mykalla, Sean, and Sal took great care helping us choose and with installing my family's new countertops. The bar slab was flawed, almost impossible to see. Sean and Sal pointed it out to me with their expert eyes and refabricated the entire bar, just to make it perfect. And I mean, it's perfect!
    Great working with you all!
    Thanks Marble Palace!!!
    Highly recommend!!!

    thumb Josh D.
    6/13/2023
  •   We'd like to thank Marble Palace for the wonderful job they did on our new countertops. Installers Sal G. and Eric O., plus the demo guys Sam B and his partner were professional, thorough, respectful and did a great job of cleaning up after the entire job was completed. If we decide to have more work done in the future, they will definitely get our repeat business!

    thumb Bryan B.
    6/02/2023

      Stunning !!  Extraordinary attention to detail !!  Talented and highly-qualified installers  Sal and Hugo !!

    I had my kitchen countertops and back-splash replaced, two bathroom counter tops replaced and a couple shelves put in the shower.

    I couldn't have chosen a better company to do the job.

    Janet R.

    thumb Janet R.
    5/04/2022

      Marble Palace is the best place for kitchen countertops!
    From my first meeting with Troy in their showroom, to the final install today, their customer service is top notch. The project manager, Sean, stopped by during the demolition of my old countertops and today during installation to make sure everything was going smoothly.
    My installers, Reyes and Amador were amazing! They were meticulous with each piece of granite installation, making sure everything fit perfectly. Reyes and Amador answered all my questions, they were polite and professional. I plan to install bathroom countertops sometime in the future, I hope Reyes and Amador are my installers again. Great job Marble Palace!

    thumb Jackie H.
    7/20/2022

      I just had my new Silestone counter tops  installed and Sal and Hugo were my installers!  Wow they did a fantastic job paying attention to every detail!  The guys are so polite and funny too! The whole experience from picking out my stone, with the help of Troy and Dillon,  to my installation could not of been a better experience.
    I had checked around on prices and Marble Palace was by far the best price anywhere!
    I highly recommend them to anyone looking for great service and care!

    thumb Bonnie B.
    3/30/2022

      Rey and Leo just completed a counter install at our new home. Their attention to detail, customer service, and professionalism were above and beyond.

    They took extra care to redo the plywood due to a poor fit/finish of the countertop.  This required them to make a return trip two days later.

    They were always on time, respectful, easy to speak with, and very tidy.

    They could run a clinic for service providers on how to interact with customers.  I would definitely recommend them.

    Thanks again Rey & Leo

    thumb Anthony W.
    3/18/2022

      Marble Palace was chosen by the company doing our kitchen remodel.  But after our expert installation, we can personally recommend Marble Palace for your next project.  And we wouldn't hesitate to use them for our future bathroom remodel.  Not only were Sal G and Eric professional, personable, and courteous, they were punctual and worked diligently to get the job done.  This was the first time for us to have quartz countertops.  All of our questions were answered completely. Thanks to Sal G and Eric, we are very happy customers.

    thumb Jill B.
    5/26/2023

      Horrible customer service department but great installers. We bought a home built by Woodside in which Marble Palace installed all the bathrooms shower stalls and vanities.  They did a great job but during construction there were a couple of places where there were chips and Marble Palace came right out and did great repairs.  So we thought since they did a great job, we would ask for a quote to install another shower shelf in both big bathrooms.  We have left messages with customer's service department several times to get a quote for the extra shelves but no return calls. They last time I called, I asked the secretary to put me through to a supervisor but only got voice mail.  Now it's been over 3 weeks and still no call back.  I am hoping the next company we call will have better office staff and can match our marble shelves.

    Update Same Day; Maria R called me and apologized for her sales team for not getting back to me.  She promised me that they will make this right and their sales team will get back to me tomorrow. Maria was very polite, courteous and professional which is why I revised my review from one star to 5 stars.  Thank you Maria for fixing things and thank you Yelp.

    thumb Merivel T.
    11/02/2021

      These people love what they do and it shows!
    Mykalla, Sean, and Sal took great care helping us choose and with installing my family's new countertops. The bar slab was flawed, almost impossible to see. Sean and Sal pointed it out to me with their expert eyes and refabricated the entire bar, just to make it perfect. And I mean, it's perfect!
    Great working with you all!
    Thanks Marble Palace!!!
    Highly recommend!!!

    thumb Josh D.
    6/13/2023

CLIENTS' REVIEWS

On Google

  • Good work

    Frank Sanches Avatar Frank Sanches
    December 13, 2019

    We couldn't be happier with our quartz transformation from Marble Palace! Chad first helped us at the showroom to choose a great color and pattern. Then Chris and Frank were our heroes who did the installation. They were professional and fun to talk with, explaining features of the quartz and the installation process. They made sure everything was correct, including openings for the appliances. They even discovered that two of the cabinets were not "square" and would be an issue installing the stove. Chris was able to fix the problem, then grind/polish the quartz to make sure it would fit. Both were a pleasure to have complete the work. Thank you Marble Palace.

    Ken Rohde Avatar Ken Rohde
    December 13, 2020

    Leo and Rey did a beautiful job on my kitchen countertops! They were professional and shared with me how to take care of my new countertop. I highly recommend!

    Tracy Powers Avatar Tracy Powers
    December 13, 2021
  • Absolutely thrilled with the quality and price point of my new Quartz countertops. The drive down to Stockton was totally worth the great customer service I received from Chad. I had a limited budget and he really helped me find the perfect stone for my 1910 Craftsman home. I was beyond excited for the installation day. Leo and Justin arrived and were professional and perfectionists. The waterfall edge of the quartz countertop is beautiful. Every step of the process was easy. Wish I could say that about other items during the kitchen remodel. Great job Team. Thank you.

    Angie Tate Avatar Angie Tate
    December 13, 2020

    Hugo and Sal installed quartz countertops in our kitchen and master bath. They did amazing work and I would definitely suggest using Marble Palace based on my experience. Thanks!

    D M Avatar D M
    December 13, 2021

    Counters are great. The fit was perfect. Chris and Frank were professional, on time and did an excellent install.

    Kim Burton Avatar Kim Burton
    December 13, 2020
  • Exceptional craftsmanship and professional installation. We are delighted and thankful to have had Marble Palace fabricate and install our kitchen countertops. From Dillon at their premises; to Chad, Leo and Justin at our home, the team were a pleasure to work with.

    Sean Prior Avatar Sean Prior
    December 13, 2021

    So happy with our marble and the Marble Palace installers were great! Chris and Frank are so friendly and professional, and they pay such close attention to detail. We really felt the pride they take in their work. We did our kitchen counters (and a 14' island), fireplace hearth, and laundry room counter and they all look beautiful! Nice guys and superior work!

    Marybeth Oddo Avatar Marybeth Oddo
    December 13, 2020

    Chris and Frank did an amazing job installing our kitchen quartz counter tops. They were knowledgeable, professional, and answered questions during the course of the installaton. We highly recommend Chris and Frank @Marble Palace Inc .

    D Wyrick Avatar D Wyrick
    December 13, 2020
  • Got our countertops delivered and installed today. The countertops are gorgeous, but that isn't the highlight. Our installers, Chris and Frank, were incredible!!! They are without a doubt one of the best experiences we have had with anyone providing a service to us. Their workmanship was above and beyond what one would expect. Absolutely an incredible asset to their employer!! Not only does Marble Palace provide amazing product, but they continue to go above and beyond by employing such conscientious, knowledgeable and amazing technicians!! Jane Lee Gregson

    Jane Lee Gregson Avatar Jane Lee Gregson
    December 13, 2020

    Sal and Hugo did an excellent job installing our quartz countertops and backsplash. They were professional and efficient. The workmanship on the countertops is beautiful.

    Janet Pierson Avatar Janet Pierson
    January 13, 2022

    Chris and Frank did my home and they are perfectionists as well as professional and polite I was very happy with their work. Excellent!!!!!

    Sabrina Gray Avatar Sabrina Gray
    December 13, 2021
  • We had another great installation done by Chris and Frank. This time, it was only a vanity top. The last one was a full shower surround with a pony wall and also a large vanity top. These guys are prompt, courteous and are true professionals. Marble Palace is my go to place for solid surfaces for kitchens and baths.

    Brian Harris Avatar Brian Harris
    December 13, 2020

    We just had new quartz countertops installed and couldn't be happier! Chris and Frank did a terrific job. Everything looks exactly like I expected. They were good about asking about our preference with things like where to cut holes for our sink faucet & dishwasher component. Really appreciated that they wore masks, which I've found isn't very common with contractors. They left the kitchen looking clean.

    Michelle (Singer) Johanson Avatar Michelle (Singer) Johanson
    December 13, 2020

    El mejor lugar para trabajar

    Jose M Soza Avatar Jose M Soza
    December 13, 2020